1. Refunds
At 4triangle (“we,” “our,” or “us”), we strive to provide you with the best rental experience possible. This Refund and Return Policy outlines our guidelines for refunds and returns
2. Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
- The Products are damaged upon delivery.
- The Products are materially different from the description on our website.
- The Products are not suitable for their intended use due to defects or issues that were not disclosed.
3. Return Process
To request a refund, please follow these steps:
- Contact Us: Get in touch with our customer service within [number of days] days of receiving the Products to initiate the refund process.
- Provide Information: Share details about the issue and, if possible, include photographs for our assessment.
- Approval and Instructions: If your refund is approved, we will provide you with instructions on how to return the Products.
4. Return Conditions
For a refund to be processed:
- The Products must be returned in the same condition as when received, with normal wear and tear expected.
- All original packaging and accessories must be included.
- The Products must not have been misused, abused, or intentionally damaged.
5. Refund Process
Once we receive and inspect the returned Products:
- If your refund is approved, we will process it to the original payment method.
- Refund processing times may vary based on your payment provider.
6. Return Shipping
- Damaged or Incorrect Products: If the return is due to damaged or incorrect Products, we will provide a prepaid return shipping label.
- Other Returns: If the return is for other reasons, you may be responsible for return shipping costs.
7. Non-Eligible Returns
The following items are not eligible for refunds:
- Products with minor wear and tear that do not affect their functionality or use.
- Products returned without prior authorization.
- Products returned after the specified return period.